diff --git a/mobile-widgets/qmlmanager.cpp b/mobile-widgets/qmlmanager.cpp
index 669072321..266981219 100644
--- a/mobile-widgets/qmlmanager.cpp
+++ b/mobile-widgets/qmlmanager.cpp
@@ -370,6 +370,18 @@ void QMLManager::retrieveUserid()
 		revertToNoCloudIfNeeded();
 		return;
 	}
+	if (prefs.cloud_verification_status == CS_NEED_TO_VERIFY) {
+		// here we need to enter the PIN
+		appendTextToLog(QStringLiteral("Need to verify the email address - enter PIN in desktop app"));
+		setStartPageText(RED_FONT + tr("Cannot connect to cloud storage - cloud account not verified") + END_FONT);
+		revertToNoCloudIfNeeded();
+		return;
+	} else if (prefs.cloud_verification_status != CS_VERIFIED) {
+		appendTextToLog(QString("Cloud account verification failed - status %1").arg(prefs.cloud_verification_status));
+		setStartPageText(RED_FONT + tr("Cannot connect to cloud storage - check developer log") + END_FONT);
+		revertToNoCloudIfNeeded();
+		return;
+	}
 	setCredentialStatus(VALID);
 	QString userid(prefs.userid);
 	if (userid.isEmpty()) {